Your profile & editable information
What your account profile contains, how to update your photo, and who can correct other personal details.
For: Organization Admin, Teacher, Student
Reviewed 2026-10-25
You may not see every control shown. Your role, custom permissions, assigned records and plan apply. All screenshots use sample data in Light mode with Emerald.
On this page
What you can see in your profile
Your account profile shows your full name, registered email, role, organization, verification status and account creation date. These are account identity details, not the complete student or teacher academic record.
Use the Profile or My data account entry to open your own profile. Teachers can follow Teacher report and Students can follow My academic report for academic information. Those report links do not allow a student or teacher to view unrelated accounts.
- Full name and email identify the signed-in account.
- Role determines the workspace and allowed actions.
- Verification indicates account verification; it is not a certificate or academic assessment.
- Created records when the account was created, not the student's admission date.
Update and crop your profile image
The self-service edit on this page is the profile image. Open the image picker, choose a JPG, PNG or WebP image, adjust the crop and size, then save. Uploads must be non-empty and at most 10 MB; the image editor also rejects images beyond its supported pixel limits.
The crop tool prepares a square output. The current size choices are 256, 512 and 1024 pixels. Wait for the upload to finish before leaving. If it fails, the existing profile image is retained and you can choose another image rather than repeatedly submitting the same failure.
Steps
- Choose the profile image edit action on your own profile.
- Select an image, position the crop and choose the output size.
- Confirm the crop and wait for Profile image updated.
Correct your name, email or academic information
You cannot rewrite your full name, email, role or organization from the self-service profile screen. Students should contact their organization Admin. Teachers should ask their Admin to review the teacher record. Organization Admins can contact support for account corrections that are not available in their workspace.
An authorized person corrects student or teacher records from that person's directory detail/edit workflow. Additional address, emergency-contact, enrollment or subject-assignment data may be stored on the academic record rather than the account profile. Describe the exact field and provide the correct value through an appropriate private channel.
Steps
- Confirm whether the incorrect value is on the account profile or on an academic report.
- Ask your organization's Admin to open the corresponding Student or Teacher record.
- After correction, refresh your profile and verify the new value. Do not register a second account as a workaround.
Open your academic report
A Student's My academic report opens their own enrolled subjects, assignment results, attendance reporting and leave history. A Teacher's Teacher report opens assigned academic work and teaching reports. Other users do not receive these role-specific links on their own account profile.
The account profile and report are different views of related records. If the report is unavailable, an Admin should check that your account is linked to an active student or teacher profile, with the correct subjects and enrollment. A theme change cannot repair a missing profile association.
Steps
- Open your account profile.
- Use My academic report or Teacher report when your role provides it.
- Select the appropriate report tab and period.
Teacher profile link and self-report
Teachers can follow Teacher report from their account profile. Academics shows assigned teaching work, Reports summarizes the available academic outcomes and Leave shows visible request history. This is different from the Admin management view of that teacher.
If teaching work is missing, ask the organization Admin to review your teacher-account link and subject assignments. The profile-image edit does not change academic relationships.
Steps
- Open your account Profile as a Teacher.
- Follow Teacher report.
- Select the relevant tab and period.